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Workers Compensation Coordinator

Process claims by workers who have been injured on the job.

What does a Workers Compensation Coordinator do?

When a person gets injured on the job, they’re eligible for worker’s compensation. Worker’s compensation refers to the money they get for being injured, as well as for the period of time that they’re unable to work. A Workers Compensation Coordinator is the one who facilitates the whole process for them.

A Workers Compensation Coordinator can work either for a business or for an insurance company. If you work as a Workers Compensation Coordinator for a business, you handle claims that come from its employees. You make sure that the process and the paperwork required to make a claim are easy to understand and move quickly. You also double-check all paperwork to ensure that it’s filled out correctly and actually qualifies as a legitimate claim.

In this role, you serve as a sort of middleman, moving paperwork through the system, answering any questions the employees might have, and maintaining communication with the insurance company. You also educate employees on what their options are when they get hurt, and keep them updated on how to go about filing a claim. Additionally, you keep a database of the most common injuries that occur on the job.

Alternatively, you can work for an insurance company that takes a company’s claims. In this role, you work with the company to lower the incidence of workers’ compensation claims. When a claim does come in, you process the paperwork, and verify the claim’s accuracy. You also work with policyholders, explaining the company’s insurance policy, and helping them select a plan that matches their budget.

On top of all this, you also oversee other employees. You hire and fire personnel, give performance reviews, and generally help out with problems.