Help clients make travel plans and reservations.
What does a Travel Agent do?
Travel agents make lodging and transportation arrangements and suggest destinations, itineraries, and possible modes of transportation for their clients. Based on the information you gather about the customer’s preferences, needs, budget, and schedules, you recommend tour packages.
To prepare your client for traveling, you provide all necessary information, such as local weather conditions, attractions, traditions, and culture. You also provide brochures, maps, and guidebooks. Once the customer agrees to the plans, you check availability and book reservations for hotels, travel, excursions, and rental cars. As a travel agent, you have access to the Global Distribution System (GDS) which helps you find travel information and make reservations. You advise clients about necessary travel documents, passports, visas, travel insurance, and vaccinations.
Sometimes, you visit destinations to get firsthand experience or stop over at resorts or hotels to evaluate comfort, cleanliness, and quality. Catering to a specific type of travel, such as adventure tours, or to a particular group of people, such as senior citizens, could be your specialization.
Typically, a high school diploma is necessary for this job. Good communication and interpersonal skills, as well as negotiation skills, are required. You will also need basic IT skills for using the GDS.