Manage staff, scheduling, and client happiness at a spa.
What does a Spa Manager do?
A Spa Manager runs a spa — typically at a hotel, resort, or health club, or perhaps even aboard a cruise ship. And because a spa is a tranquil getaway that’s filled with scented oils, candlelight, and the sound of babbling brooks rather than a busy office that’s filled with gray cubicles, fluorescent lights, and the sound of incessant typing, the job of Spa Manager might very well be a dream job for many people.
If you’re one of those who prefer “peaceful” to “stressful,” you might want to consider becoming a Spa Manager. No matter where it’s at, your spa is where people go to relax, recuperate, and rejuvenate with treatments and cosmetic procedures, including massages, manicures, facials, wraps, and baths. If your spa is small, you might be a practitioner who administers these treatments.
More often than not, however, you’re in charge of spa business instead of spa services. As such, your typical duties include hiring, training, and managing spa staff. You may also be in charge of coordinating PR, heading up customer service, and ensuring that your spa complies with all safety and health standards.
Because your number one job is catering to customers, you’re always at their mercy, working days, evenings, and weekends in order to de-stress and detoxify them. That means your work can be challenging. Unlike your corporate counterparts, however, you can escape to a hot tub, steam room, or massage table whenever your day gets tense!