Sell your customer exactly what they need with charisma and knowledge.
What does a Retail Salesperson do?
It probably wouldn’t be an exaggeration to say that everyone you know has at some point held a retail job. Retail encompasses an extremely wide range of products. A not-even-close-to-complete list of things you can handle as a Retail Salesperson include couches, books, clothes, cars, toys, jewelry, plants, etc. The list goes on and on. Needless to say, in this position as a Retail Salesperson, you have a lot of different options regarding where to work and what to sell.
In this job, you help customers figure out exactly what they’re looking for. As a Retail Salesperson, you need strong communication skills because you deal with all sorts of people, from those with a specific object in mind to those who have no idea what they want. You listen closely to what they’re asking for, and then provide them with different options so they can choose the best one. Once the customer makes their selection, the Retail Salesperson rings up the sale using a cash register. Depending on where you work, you might accept cash, checks, and credit or debit cards. Each place will have company-specific, on-the-job training for cash procedures. No matter where you work though, you need to be very knowledgeable about the products your company sells. After all, you won’t impress a customer if you can’t answer even basic questions.
When you’re not selling, you work to prevent the incidence of shoplifting and theft, which can be done by careful observation and good customer service.