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Registration Clerk

Greet and register patients in a healthcare setting.

What does a Registration Clerk do?

A registration clerk typically works in a hospital environment and is responsible for greeting and registering patients. You verify patient information and insurance details, collect co-payments, answer phone calls, and page medical employees. Registration clerks schedule appointments and obtain patients’ authorization for needed procedures.

The first goal for a registration clerk is to ensure smooth operation in a healthcare registration lobby. The second goal is the correct completion of all patient forms.

Essential skills include effective speaking and enunciation abilities, a friendly personality, general clerical abilities, basic computer skills, and composure during frustrating events.

Registration clerks need a high school diploma or GED. Most employers prefer experience, rather than schooling.