Greet and register patients in a healthcare setting.
What does a Registration Clerk do?
A registration clerk typically works in a hospital environment and is responsible for greeting and registering patients. You verify patient information and insurance details, collect co-payments, answer phone calls, and page medical employees. Registration clerks schedule appointments and obtain patients’ authorization for needed procedures.
The first goal for a registration clerk is to ensure smooth operation in a healthcare registration lobby. The second goal is the correct completion of all patient forms.
Essential skills include effective speaking and enunciation abilities, a friendly personality, general clerical abilities, basic computer skills, and composure during frustrating events.
Registration clerks need a high school diploma or GED. Most employers prefer experience, rather than schooling.