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Referral Coordinator

Make patient referrals and assist with medical services.

What does a Referral Coordinator do?

Referral coordinators are administrators who make referrals for those who need medical services. They may also set appointments, process transfers, support and encourage healthy lifestyles, keep accurate records, prepare medical forms, perform data entry, utilize computer skills, review insurance issues, and ensure the smooth running of a medical facility.

Referral coordinators need primary skills in computer literacy, the ability to work with a team, excellent phone and customer service abilities, strong administrative skills, and organizational skills.

You need a high school diploma or GED. Some employers require a nursing degree, or a related field and most employers prefer certification as a Certified Medical Assistant, which establishes your relevant knowledge and competency levels.