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Program Assistant

Provide secretarial support to administrators and program leaders.

What does a Program Assistant do?

As a program assistant, you help run an office, whether it’s a non-profit organization or a Fortune 500 company. You carry out routine office tasks, like answering phones and addressing customer concerns. You schedule appointments and meetings and correspond with clients and business partners. You maintain records and inventories and take minutes of meetings. You call travel agencies to make travel arrangements and organize workshops and events. You monitor the employees, help them with presentations, and keep them updated with all policies and regulations. You also assist in the orientation of new members with documents and resources.

Most program assistants have the ability to solve problems combined with excellent diplomacy skills. A high school diploma or a degree in business or management is the minimum educational requirement. Customer service orientation, good communication, problem-solving and organizational skills, and basic computer knowledge are also requirements for this job.