Find engine parts for Mechanics and other customers.
What does a Parts Clerk do?
Every home and professional Mechanic needs parts to get the job done. Whether it’s a car that broke down on the side of the road, a restoration on a classic Mustang, or a snowmobile that needs a new belt, when Mechanics need to find a part, they head to the parts store and count on you to track it down for them.
The main purpose of the job of a Parts Clerk is to provide customer service. That means that, as a Parts Clerk, you listen carefully to the customer’s needs, ask questions, and take notes as needed.
You might call a manufacturer to ask about parts and delivery times. If you’re having a hard time locating parts, you might also contact the local junkyard. After all, even if you don’t make the sale this time, a return customer is a great investment for the future.
As a Parts Clerk, you use parts catalogs and computer databases to locate anything from spark plugs to water pumps to entire engines. Sometimes, that means cross-referencing a Bosch oil filter into a Purolator brand, but you can handle that because you’re familiar with the brands of the companies you work with. If the part isn’t in stock, you investigate how long it will take to arrive so you can keep the customer informed.
When you aren’t on the phone, ringing up a sale, or answering customer questions, you perform a variety of tasks around the store. You take inventory and order supplies when they run low. You also clean, organize, and restock shelves to keep displays looking neat.