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Information Clerk Cashier

Encash checks for patrons and provide info concerning racetrack activities.

What does an Information Clerk Cashier do?

Cashes checks for patrons and provides information concerning racetrack activities: Receives specified amounts of monies from money room for check-cashing funds. Examines patrons’ credentials and cashes checks. Directs patrons to such facilities as betting and paying windows and food and beverage concessions. Resolves patrons’ claims of winning tickets not honored by PARIMUTUEL-TICKET CASHIER. Examines tickets under fluorescent light to verify watermark and establish validity. Confers with payment personnel to effect payment or refers disputed claims to supervisory personnel for resolution. Keeps records of customer complaints and suggestions regarding facilities and submits records to supervisory personnel.