House Officer

Patrol hotel or motel premises to ensure observance of applicable laws.

What does a House Officer do?

Patrols hotel or motel premises to maintain order, enforce regulations, and ensure observance of applicable laws: Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents. Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment. Warns or ejects troublemakers, and cautions careless persons. Obtains assistance for accident victims and writes accident reports. Notifies staff of presence of persons with questionable reputations. Assists management and enforcement officers in emergency situations. Usually is not armed. May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property.