Help get the best hearing aids to each customer.
What does a Hearing Aid Technician do?
If you have a desire to help improve the lives of people, and a passion for the technology of hearing aids, then a job as a Hearing Aid Technician might be perfect for you. A Hearing Aid Technician has the opportunity to provide patients with a quality solution to their hearing problems. As a Hearing Aid Technician, you have vast knowledge of the ear’s anatomy and common ailments, and are well versed in the terminology of the industry.
When a patient first arrives at the office, you pull their file, ask questions, and gather information. You run tests using an audiometer, obtain the hearing aids, and help the customer install them. This involves programming them on the computer, creating an ear mold, making adjustments to the hearing aid, and answering any questions or concerns the patient may have. For patients with existing hearing aids, you provide follow-up care by cleaning, fitting, adjusting, or repairing their equipment.
In addition to knowing all about hearing aids, you spend a lot of time consulting, advising, listening, supporting, nurturing, and guiding patients and their families. You put yourself in their shoes and understand that they’re stressed, apprehensive, and scared. And in your line of work, there’s no such thing as the stereotypical patient. So you present your people skills to a wide range of personalities-the young child who is discovering audio delight for the first time, the elderly woman who is disheartened by the loss of her hearing, or the middle-aged man who lost substantial hearing because of an accident on the job.