Director of Consumer Affairs

Administer consumer affairs programs.

What does a Director of Consumer Affairs do?

Administers consumer affairs program: Plans and implements policies and procedures governing program. Develops and conducts program to inform public of departmental objectives. Conducts investigations and cooperates with federal, state, and local agencies, business community, and private organizations to resolve violations of consumer protection laws. Advocates consumer interests before legislative body, regulatory agencies, and other judicial forums. Recommends changes in legislation affecting consumer protection. Directs hiring, training, and evaluation of staff personnel.