Diagnose and fix computer problems.
What does a Computer Technician do?
Computers. You’re either fascinated or frustrated by them. If you fall into the latter category, then the job of a Computer Technician isn’t the one for you. But if you’re defined by the former, you can spend your days helping the rest of us get past the frustration.
And there are dozens of frustrations for computer users. Whether it’s faulty hardware or the inability to connect to the internet, the problem can make your customer want to toss the entire computer out the window. Fortunately, as a Computer Technician, you know exactly what to do.
To identify the problem, you start by asking questions, whether your customer is on the phone, sitting right before you, or communicating via chat or email. In many cases, the issue can be solved by guiding the customer through a series of steps. Sometimes, though, the fix necessitates physically replacing hardware on the machine.
As a Computer Technician, you’re knowledgeable about all parts and types of computers. But because this is such a broad field, you typically specialize in one area. Whichever area you choose though, you’ll have your hands full because a laptop, desktop, supercomputer, and handheld each has its own quirky characteristics.
You might work at a help desk, specialize in computer forensics, set up networks, focus on internet connections, deal with viruses and other security risks, or diagnose and repair systems. No matter what you specialize in, your expertise keeps masses of invaluable computers up and running so the rest of us can do our jobs, and soak up leisure time with our facebook friends as well.