Computer Operations Manager

Direct and coordinate activities of workers engaged in computer operations.

What does a Computer Operations Manager do?

Directs and coordinates activities of workers engaged in computer operations: Plans and develops policies and procedures for carrying out computer operations. Meets with subordinate supervisors to discuss progress of work, resolve problems, and ensure that standards for quality and quantity of work are met. Adjusts hours of work, priorities, and staff assignments to ensure efficient operation, based on work load. Reviews daily logs and reports to detect recurring slowdowns or errors, using computer terminal. Consults with software and hardware vendors and other establishment workers to solve problems impeding computer processing. Meets with users to determine quality of service and identify needs. Meets with data processing managers to determine impact of proposed changes in hardware or software on computer operations and service to users. Evaluates new software and hardware to determine usefulness and compatibility with existing software and hardware. Evaluates proposed data processing projects to assess adequacy of existing hardware, and recommends purchase of equipment. Develops budget and monitors expenditures. May direct and coordinate activities of tape library and supervise TAPE LIBRARIAN 206.367-018.