Charge Account Clerk

Interview and confer with customers that are applying for charge accounts.

What does a Charge Account Clerk do?

Interviews customers applying for charge accounts: Confers with customer to explain type of charge plans available. Assists customer in filling out application or completes application for customer. Reviews applications received by mail. Files credit applications after credit department approves or disapproves credit. May check references by phone or form letter and notify customer of acceptance or rejection of credit [CREDIT CLERK]. May verify entries and correct errors on charge accounts [CUSTOMER-COMPLAINT CLERK], using adding machine. May answer credit rating requests from banks and credit bureaus. May issue temporary shopping slip when credit references appear satisfactory.