Central Office Operator

Operate telephone switchboards to assist customers in making phone calls.

What does a Central Office Operator do?

Operates telephone switchboard to establish or assist customers in establishing local or long-distance telephone connections: Observes signal light on switchboard, plugs cords into trunk-jack, and dials or presses button to make connections. Inserts tickets in calculagraph to record time of toll calls. Consults charts to determine charges for pay-telephone calls, and requests coin deposits for calls. May give information regarding subscribers’ telephone numbers [DIRECTORY-ASSISTANCE OPERATOR]. Calculates and quotes charges on long-distance calls. May make long-distance connections and be designated Long-Distance Operator.