Bowling Alley Manager

Keep a bowling alley booming with business.

What does a Bowling Alley Manager do?

Providing fun and entertainment to people of all ages, a Bowling Alley Manager makes sure the doors are open and the pins are straight. Falling under the broader category of retail and store managers, a Bowling Alley Manager is part Businessperson, part Mechanic, part leader, and part Supervisor. As a Bowling Alley Manager, you ensure that every aspect of the bowling alley is functional and ready for business. Your days and nights are never the same, making this a fun and unique position.

Working with Customer Service Representatives, Mechanics, and Salespeople, you’d better be ready to be a jack-of-all-trades. Your background in English, communications, mathematics, and human resource management serves you well as you oversee the many aspects of a bowling alley.

For example, when the pin-setting machine breaks down and bowlers are left with ball in hand, you spring into action. Whether only a simple fix is needed (which you do yourself) or a professional Mechanic must be called, it’s your decision to make. The same is true if the toilets stop flushing or the ball returns get stuck.

Many different responsibilities rest on your shoulders. Even though the first instinct is to call someone to fix the issues, you have the bottom line in mind, so you save money where you can, roll up your sleeves, and get to work.

Scheduling and purchasing supplies for the operation also fall under your responsibilities. Working with your staff to ensure that all scheduling needs are met can be tricky, especially around holidays and special events when everyone wants time off, but you can do it. Whether it means saying no to some or working holidays yourself, you figure out the dilemma, and do it with a smile on your face.