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Billing Clerk

Gather, calculate, and record invoices for client billing purposes.

What does a Billing Clerk do?

Billing clerks prepare, process, and record customers’ data in the form of invoices for billing purposes. Although the type of invoicing depends on the nature of the business, your main job is to bill customers for goods and services rendered.

As a billing clerk, you provide data entry skills to the organization. Your work will entail different clerical tasks, but data entry is your major responsibility. In addition to preparing and monitoring bills, you also verify financial documents and data for record-keeping. If any documents look questionable, you investigate them to verify their validity. As a billing clerk, you provide customer service and answer phone calls promptly, handling all billing inquiries from customers. You initiate and establish new procedures in billing tasks. Additionally, you prepare monthly or periodic reports of all billings.

Billing clerks have proficiency in computers and are able to use computer programs such as Microsoft Excel, Microsoft Word, and Outlook. Fast typing skills are a necessity, and many employers prefer that you have experience with a particular software the company uses for the billing process. Billing clerks know how to multitask and use a 10-key calculator, and they are familiar with the general accounts payable department.

Billing clerks boast excellent customer service skills, and many companies expect some billing and coding experience prior to employment. Fast typing skills are a must, as well as the ability to multitask. A high school diploma or GED is required, and a degree may or may not be necessary depending on the employer.