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Benefits Coordinator



Serve as employees' go-to person when it comes to workers' benefits.

What does a Benefits Coordinator do?

Benefits Coordinators work in the human resources department of organizations and businesses. As a Benefits Coordinator, you explain benefits to new staff, work with Insurance Agents, and answer any benefits-related questions that come up.

Benefits are like gifts that employers give to employees. They include things like healthcare, dental coverage, and life insurance. There are two sides to the job you, as a Benefits Coordinator, do: first, work with employees, and second, work with insurance providers.

With employees, your job is to make sure they get the best coverage. You provide information on the benefits they’re entitled to, and answer any questions they may have. You usually oversee assistants who take care of the actual paperwork, but you’re the one who trains these assistants and steps in when problems arise.

The bigger part of your job is working with insurance companies. You create the plan for the benefits your organization will offer, and you do this by looking at what other, similar companies are offering their employees, and what fits your organization’s overall budget. You then negotiate with Insurance Agents from different companies to see where you can get the best deal and the best coverage for employees. When a new employee signs up for benefits, you make sure their paperwork goes through so they can start getting coverage right away.

It’s your job to stay on top of new premiums or information your insurance company issues, and then let your employees know of any changes to their plans.

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