Set up and maintain software to help insurance companies manage patients.
What does a Benefits Configuration Analyst do?
Health insurance companies keep track of patients’ benefits using massive, enterprise-level software solutions. As a Benefits Configuration Analyst, you help them set up the software and — in collaboration with Software Developers, Computer Programmers, and Business Analysts — customize it to meet their needs.
When you’re a Benefits Configuration Analyst, that’s your domain. Although they don’t cure cancer, numb pain, or stave off dementia, computers nonetheless help heal patients by bringing information, order, and efficiency to the healthcare system. In particular, to benefits administration, which allows patients to access affordable health care by making it possible for insurance companies to electronically track and award their health benefits.
Every insurance company has different products and patients that must be tracked and managed using its enterprise resource management (ERM) software. As its Benefits Configuration Analyst, you function as a digital Tailor, helping it “fit” that software to the organization’s body by setting up appropriate codes, preferences, and functions, and then testing it on an ongoing basis to make sure it’s working properly.
Since you work in the healthcare industry, think of it this way: You’re a “Doctor” who cares for health insurance IT systems!