Automation and the Future of Recruiting

Eric Lee

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The Graphs:

Harvey Nash’s annual survey of HR professionals and Jobvite’s Automation Nation Report both touch on the potential impact that automation via artificial intelligence or other technologies will have on developing and shaping the workforce. The top graph, from Harvey Nash data, suggests that most HR personnel believe these impacts will happen within the next five years. The bottom graph, from Jobvite data, identifies the tasks that recruiters are most and least interested in having automated.

The Message:

As automation technology advances, it creates an incredible opportunity to increase the efficiency and accuracy of many of our everyday tasks. That’s great news for people working in recruiting, where some of the more mundane processes – particularly those that don’t require the human touch – could benefit significantly.

Some HR employees (15%) feel that aspects of their workforce planning are already becoming automated, and a significant segment (40%) expect that the change is close on the horizon, occurring in the next 2-5 years. Only 5% of respondents feel that automation won’t have an influence in the next 20 years.

Recruiters are most interested in having interview scheduling and background checks automated. They also expressed interest in having candidate analytics and sourcing automated. Not surprisingly, activities that rely strongly on personal interaction, such as interviews and negotiations, topped the list of tasks that recruiters are least interested in having automated.

The ultimate goal for both the candidates and the recruiters should be to streamline the process: match applicants to opportunities as quickly and accurately as possible, resulting in high-quality hires that perform well and are happy with their roles. Automation technology can do just that, perhaps not overnight, but it’s well on its way!